How Shuttle Mediation Works
Step 1 — Initial MIAM Appointment
Each person attends a confidential MIAM (Mediation Information and Assessment Meeting) to discuss the issues and determine whether shuttle mediation is suitable.
Step 2 — Separate Mediation Sessions
During this time, both parties remain in their own rooms or, if online, in separate private breakout rooms, with the mediator speaking to each party.
Stage 3 — Negotiation & Conversations
The mediator makes sense of the concerns, helps with understanding your options, and leads each side toward workable agreements.
Step 4 — Agreement Outcomes
If agreements are reached, the mediator can prepare documentation outlining the arrangements discussed.
When Is Shuttle Mediation Recommended?
Shuttle mediation may be suitable if:
- Communication between parties has broken down
- There is high conflict or ongoing tension
- One person feels anxious or intimidated
- On emotions, too, face-to-face meetings hardly help you
- You prefer a quieter option to going to court.
Separate arrangements for communication of domestic abuse concerns
Some solutions are definitely inappropriate and may be quite unsafe for many people, which is why our mediators consider every case carefully.
Why Families Choose EH Mediation
- Experienced family mediators
- Nationwide online mediation services
- Flexible appointment times
- Professional and confidential support
- Access Family Mediation Vouchers
- Child-focused solutions
- Safe mediation arrangements
- Clear, compassionate communication
We know that separating from your partner and dealing with disputes can be extremely daunting. We want to help make your life easier with practical solutions and minimise stress and conflict.
Frequently Asked Questions About Shuttle Mediation
What is shuttle mediation?
Shuttle mediation is a process in which separated parties remain in separate rooms or online meetings while the mediator communicates between them.
Is shuttle mediation supported in the UK?
Yes. Shuttle mediation is a type of family mediation accepted throughout England and Wales and widely used in high-conflict or sensitive cases.
Online shuttle mediation: Does it work?
Yes. Secure video conferencing technology enables online shuttle mediation, allowing the parties to remain in separate virtual rooms throughout the session or for a portion of it.
The use of shuttle mediation in domestic violence situations.
In some circumstances, yes. In other situations, shuttle mediation offers a safer, less direct way for parties to communicate. Mediators will always undertake safety assessments before they proceed.
How long does it take to conduct shuttle mediation?
The length of shuttle mediation relies on the complexity of the issues involved. Some family matters are resolved in a few sessions, whereas others take more meetings to go through.
What issues can the parties address in shuttle mediation?
- Shuttle mediation can help resolve:
- Child arrangements
- Parenting schedules
- Financial matters
- Property disputes
- Communication issues
- Separation agreements
Do we have to see each other during shuttle mediation?
No. One of the main benefits of shuttle mediation is that parties do not need to meet face-to-face during the process.
Is shuttle mediation confidential?
Yes. Mediation sessions are private and confidential, except in limited situations required by law.
Is shuttle mediation cheaper than court?
In many cases, yes. Mediation is typically more affordable and quicker than court proceedings, while also giving families greater control over outcomes.